bid for an e-bay item today. Was winning bidder earlier. Bid supposed to end at midnight tonght. Checked ebay and got msg that "The seller ended this listing early because of an error in the listing"

However, the same seller has got an identical item on an auction that ends in a few days.

This supposedly is not allowed on ebay. How can I contact/complain to ebay? Been through all menus and can't find where to do it!

on the main page, click "site map"

then at the bottom left of the site map click: Contact Customer Support

HTH, Rob.

Click here (http://pages.ebay.co.uk/help/new/feedback.html) and select the 'ask a question' option at the bottom.

You will be asked to sign in, then it will take you to a page to send your query/complaint etc!

Hope it helps!

DB, you're an angel!!!
(hope this doesn't ruin your street cred!)

ah that was gone when I joined an internet forum anyways.:lol:
Bouncers aren't suppose to know technology!:P

I'll be cool8)

However - they will do nothing about it, the most that will happen is the seller will get an email from ebay ( which is automated) and thats it - I had a similar problem a while ago.

Bid on the item again and see what happens.

did get response from seller saying the "measurements were wrong" (it was a lovely vivienne westwood bag) and invited me to bid again seeing as she had relisted the item. However the "relisted" bag had already been on ebay for several days. As a new ebayer am now V cynical! Have heard that sellers register under another name and bid on their own items to push up the price.

I do want the bag so will bid again - but within strict limits!

UPDATE have just checked "relisted" item and the highest bid is now double the price than when I was highest bidder. The only "wrong measurement" was the length of the handle!!!!!:)

Ebay can be terrible sometimes.

I have known of people taking items off because it is not generating enough money, or because they don't even have the item to sell.

Before you bid on anything, always check the sellers feedback rating and read the selling details carefully. If postage costs aren't listed, check with the seller first and then you'll have a record in case they charge more, or scrimp on the postage.

I bought an item for £2, the seller charged £3 postage, but only sent it in a jiffy bag with a first class stamp on. I threatened to leave negative feedback and he refunded me £2.70.

Someone I know won an auction for a mobile phone. It turned out that the person who was selling the phone hadn't actually got the phones but could get them cheap and was planning on using this person money to purchase them.

I bought an apparently 'impossible to find' hello kitty pendant, and after a mix-up got 2 in the post... Still worth much less than the £15 I paid!!

I've been ebaying for about 3 years. I love it. Generally I've been really satisfied with the service I've had. OK, one or two little things may go wrong, but always check the feedback on the person or at least make some sort of contact if you are not sure. Check out the postage costs before you bid. It's a popular way to shove up the cost, and a well known trick - ie buy for a quid and the postage is a tenner. Always handy to 'ask the seller a question' if you are not sure, and you can haggle the price this way if the auction is about to close and there arent any bids on the price. All part of the world of ebaying!

Pay by Paypal too for added security. Conmen don't tend to use this facility.

another update! I won the auction over 8 days ago, paid through paypal within an hour, and emailed seller.

No response. Emailed another 3 times.

Was V suspicious. The first time I won the auction and it was withdrawn, my high price was quite a bit lower than a similar item sold. Again the second time I won the bid, I'd also got it for a lower price, think this is because these auctions ended at unusual times of the day - when people aren't using intenet at work!!

Feed back on seller was ok apart from a few complaints where buyer had said no communication with seller, seller had said emails bouncing back.

Taking other Sheffield Forum advice into account emailed seller, gave her two alternative email addresses for me, said if no response would leave negative feedback.

And got response saying goods on way. We'll see . . . . .

Remember the exact date and time of the END of the auction.
In exactly 90 days time, drop some negative feedback for the seller. And if you've timed it right they wont be able to drop you any cos 90 days is the maximum time allowed.

If you dont recieve it, not to worry. Ebay will refund your payment, as they have done with me. Otherwise, put through a CC despute for your refund!

Do Paypal cover you for things like this?

I had a bit of a strange incident on ebay about two months ago. I bought some Herbalife tablets for about two quid, the seller wanted about three quid for postage and it would have only cost about 75p to send. I queried this and the seller got really shirty about it and then refused to sell the item to me. I replied saying, OK, I'll pay the postage (a fiver is still cheaper than the twelve quid these tablets are) but the seller refused.

Neither of us have left feedback for each other.

Very bizarre.

I once bought a pair of boots on ebay and the 'immaculate condition pair' arrived covered in dried up mud. I complained to ebay after the seller refused to refund/sort out and I think they banned him! I also went onto a discussion board in ebay and everyone pounced on the seller and ripped him to pieces. Quite helpful those chat room/discussion boards.....

I was. But I think mine was on a technicality.
I paid for insured postage and asked the seller to inlcude this went the items were despatched.
This was all recored via Paypal.

The items NEVER arrived and the seller swore blind he had posted them. When I contronted him (via email) as to the insured postage details, he stated they were sent via first class royal mail and no insurance was placed on the items.

So I got in touch with ebay and paypal, and was refunded. But I also got in touch with my CC company and put through a despute. My CC company refunded me first, but afterwards so did paypal. My CC company then re-charged the items to my CC and everything was sorted.

My bag arrived!!!!!

And it's gorgeous!!!

After reading all these "unfortunate experiences" I definitely would not buy anything on the internet, it is too risky, why cause yourself all this hassle when you can go to a shop and examine it, and can always take it back if necessary, taking notice of advertisements is risky anyway and I would want to see the goods before I bought them.

Nope, I disagree.
Ebay is a gamble, but it's all part of the fun. You know that what you are bidding on may be too big, too small, have a minor flaw, whatever, but because most stuff on there is as cheap as chips then you pay your money and take the gamble. If it's no use you can always sell it on ebay and pass it on and more than likely get your money back.

Each time you go through a transaction you can leave a rating for or against the person you are trading with so others can see what type of person they are dealing with.

There aren't many bad traders on ebay, those that are are quickly identifed and regular traders won't deal with them.