fandl
23-04-2007, 14:19
i am thinking of going for my 18th birthday meal next month i have heard good and bad views what do you think?
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View Full Version : Marco @ Milanos at Millhouses - good or bad? fandl 23-04-2007, 14:19 i am thinking of going for my 18th birthday meal next month i have heard good and bad views what do you think? sergeantb 23-04-2007, 17:46 iv been there several times, it serves really really good quality british food with an italian twist.. its expensive, your talking £30-60quid a head depending on whether u drink or order the most expensive food on the menu. Having said that the food quality is amazing, the food is all freshly prepared and only the best ingredients are used. I imagen the reason uv hurd mixed reviews is because the menu changes on a weekly/monthly basis to cater for the food which is in season... in other words sometimes the food selection is more to your taste. Hope that helps. Patrick1346 23-04-2007, 21:41 Have a look at scores on the doors first. It tells he general public how a restaurant faired in the hygiene stakes. Makes interesting reading. Tony 23-04-2007, 21:49 It tells you nothing about the quality of food though. I like the place and you struggle to find places in Sheffield that serves similar a quality of food. Pipine 23-04-2007, 21:58 Marcos is my favourite restaurant.. every meal I've had there has been amazing and the service is excellent. Can't recommend it more highly. :thumbsup: Patrick1346 23-04-2007, 22:19 It tells you nothing about the quality of food though. I like the place and you struggle to find places in Sheffield that serves similar a quality of food. Not sure if you can describe the food as quality if the restuarant fails to reach basic hygiene standards. Tony 23-04-2007, 22:33 We will have to agree to disagree then. :) I maintain that a little bacteria is a good thing in all our lives, though that's not to say that I'd excuse rats running through a kitchen. Cracked tiles don't generally make for a health hazard to anyone other than an EHO. :) NorthernSoul 24-04-2007, 12:48 We will have to agree to disagree then. :) I maintain that a little bacteria is a good thing in all our lives, though that's not to say that I'd excuse rats running through a kitchen. Cracked tiles don't generally make for a health hazard to anyone other than an EHO. :) i advise everyone to use the new scoresonthedoors facility. it shows clearly who is keeping things in order behind the scenes. milanos got one of the worst reports out of thousands of eateries insheffield. i think it is shocking that a place like milanos can not maintain good hygeine etc. they charge top dollar and fail to mop up afterwards :loopy: avoid them until they clean up is my advice. give your money to people who care. Breakbear 24-04-2007, 13:08 We will have to agree to disagree then. :) I maintain that a little bacteria is a good thing in all our lives, though that's not to say that I'd excuse rats running through a kitchen. Cracked tiles don't generally make for a health hazard to anyone other than an EHO. :) I have been a little thrown by the Scores On The Doors thing, but am leaning towards your reading. The birthday meal I had at Marcos was the best meal I've had in Sheffield so far, which makes me inclined to give them benefit of the doubt. Cavellsuk 24-04-2007, 14:05 Not sure if you can describe the food as quality if the restuarant fails to reach basic hygiene standards. Bad food is made without pride, by cooks who have no pride, and no love. Bad food is made by chefs who are indifferent, or who are trying to be everything to everybody, who are trying to please everyone ... Bad food is fake food ... food that shows fear and lack of confidence in people’s ability to discern or to make decisions about their lives. Food that’s too safe, too pasteurised, too healthy – it’s bad! There should be some risk, like unpasteurised cheese. Food is about rot, and decay, and fermentation….as much as it is also about freshness. nick2 24-04-2007, 14:26 The food is good, but it's overpriced, probably because of where it is. fandl 24-04-2007, 14:58 i dont understand how a restaurant like that can have such poor hygeine ratings. im trying to look on the score on the door thing but it doesnt seem to work for me! swordfish1 24-04-2007, 15:40 i dont understand how a restaurant like that can have such poor hygeine ratings. im trying to look on the score on the door thing but it doesnt seem to work for me! I was amazed too. I've been there a couple of times and the food and ambience was great. I'd love to ask them their point of view on the hygiene matter. The place always looks sparkling, but you don't know what's happening in the kitchen!! I've not been back since I read the ratings, and probably won't until I see from the next time it's released whether they've improved the hygiene. Pity, cos it was excellent Tony 24-04-2007, 16:16 I've not been back since I read the ratings, and probably won't until I see from the next time it's released whether they've improved the hygiene. That would be doing them (and others) a great disservice. Remember that an Environmental Health Officer is looking for things that you would never dream of as being 'sub-standard'. Cracked tiles, worn flooring, chipped paintwork, are all things that would mark a restaurant down but in reality make stuff all difference to whether you get listeria. An EHO has his own ideas of what a perfect kitchen is, and that may or may not agree with a chef's opinion, and most commercial kitchens work to far higher standards than we do at home. Unless we can see the contents of the actual report (as they do in New York) I don't think that we are in any position to make an assessment. Giving a "score on the door" is a bit ridiculous really as we've absolutely no idea what it means. I think we need to retain a sense of perspective here, and perhaps press EHO's to make the full reports available rather than a ridiculous and meaningless star rating. heartshaped1 24-04-2007, 16:22 I completely agree Tony! I know owners of a couple of places with fairly bad 'scores on the doors' and I also know what their ethos towards producing hygenic and healthy food is and have seen their kitchens myself, and I have no idea how they ever attained those scores and will continue to eat there until such time as I can see a full report. Tony 24-04-2007, 16:39 Here, have a look at this... It's the report of a Hotel that I stay in in NY. It passed its inspection but they give a far better run down of what the report means. The "scores on the doors" are ridiculous by comparison. I'll still be eating at Milano when the occasion arises! :) http://167.153.150.32/RI/web/detail.do?method=detail&restaurantId=41143058&inspectionDate=20061127 Lindseyw 24-04-2007, 16:45 I love Milano - not been for a while but it was great when I did. heartshaped1 24-04-2007, 16:47 Me too, will be back just as soon as I manage the magic combination of healthy bank balance and babysitter! :) donoghue 24-04-2007, 20:16 Fab Resaurant But Expensive For Your 18th Why Not Try The Blue Rooms They Have A £15 Fab Menu Mon To Friday At Woodseats???? swordfish1 25-04-2007, 08:47 Dam House is much better than the Blue Rooms. http://www.dam-house.com/ It does a £15 3 course menu monday to thursday This forum just for advertising now???:| Saying that, it's working cos I'm thinking of trying it out now:hihi: :loopy: :hihi: Oh, just looked at yer website, didn't realise that was the damhouse!! (supposed to be going there with a couple of friends in a week or two anyway....better be good!!) samc 25-04-2007, 08:50 But the blue room has better loos! NorthernSoul 25-04-2007, 12:00 That would be doing them (and others) a great disservice. Remember that an Environmental Health Officer is looking for things that you would never dream of as being 'sub-standard'. Cracked tiles, worn flooring, chipped paintwork, are all things that would mark a restaurant down but in reality make stuff all difference to whether you get listeria. An EHO has his own ideas of what a perfect kitchen is, and that may or may not agree with a chef's opinion, and most commercial kitchens work to far higher standards than we do at home. Unless we can see the contents of the actual report (as they do in New York) I don't think that we are in any position to make an assessment. Giving a "score on the door" is a bit ridiculous really as we've absolutely no idea what it means. I think we need to retain a sense of perspective here, and perhaps press EHO's to make the full reports available rather than a ridiculous and meaningless star rating. the criteria of the report is consistent. you are compared like for like regardless of the contents. the place must have been less clean than the 1000s of others. its a simple as that. these reports are brilliant for business as the ones with a good report will benefit since they became public. they seperate the good ones from the bad. we are now able to look past the decor and ambience and find our what really matters. for a place that prides itself on quality, this is an embarrassment. we deserve better when forking out 40 quid a head. pete_jim 25-04-2007, 13:11 the criteria of the report is consistent. you are compared like for like regardless of the contents. the place must have been less clean than the 1000s of others. its a simple as that. these reports are brilliant for business as the ones with a good report will benefit since they became public. they seperate the good ones from the bad. we are now able to look past the decor and ambience and find our what really matters. for a place that prides itself on quality, this is an embarrassment. we deserve better when forking out 40 quid a head. Sorry to disabuse you here but it's nothing to do with being like for like however much the EHO's would have you believe that it is. For 15 or so years we had inspections and whilst they were generally singing from the same hymn sheet the variaitons were incredible. One inspector wanted to close us down almost immediately because the wallcoverings were not in line with their interpretation of the rules. Another inspector from the same office thought that they were fine. We opened one unit in town and the staff and ourselves were subjected to what can only be described as a tirade from the EHO whose area we came under. He was yelling down the phone, I imagined his face to be puce at one point. It upset everyone more than the inspector could possibly have known. We worked literally all night to rectify some points that he had brought up, none of which were enough to have shut us down. It transpired that his rage was down to us not having registered and failing to tell them that we were opening....except that we had and no-one had passed the file on to the inspector whose area we were in. Did we get any from of 'sorry or apology?', dream on. Having had my whinge I did find the score on Marco's door strange as I know for a fact that he runs quite a tight operation and he genuinely cares about what happens there. acetrueman 25-04-2007, 13:18 That would be doing them (and others) a great disservice. Remember that an Environmental Health Officer is looking for things that you would never dream of as being 'sub-standard'. Cracked tiles, worn flooring, chipped paintwork, are all things that would mark a restaurant down but in reality make stuff all difference to whether you get listeria. An EHO has his own ideas of what a perfect kitchen is, and that may or may not agree with a chef's opinion, and most commercial kitchens work to far higher standards than we do at home. I think we need to retain a sense of perspective here, and perhaps press EHO's to make the full reports available rather than a ridiculous and meaningless star rating. Obviously someone who has an axe to grind against EHOs. If you read the associated info on the Scores on the doors website about how the score is arrived at then you can see the EHO doesn't put his or her finger in the air and pluck a star rating out, they follow national guidance. There are things people wouldn't dream of as being sub standard, that doesn't mean the practices are ok, just that we the public aren't educated enough. He is correct that most commercial kitchens do work to far higher standards, and this is exemplified by a good star rating, that’s exactly the point of the scores on the doors that some places don't, with Milano’s being the prefect example of where you would expect the kitchen to be as clean as an operating theatre. You pay enough they should be able to clean it well and have adequate procedures in place. Perhaps the poor score is more indicative of the owner wanting to sell and not caring about what’s actually going off, it’s got a good reputation over the years and it’ll take a while for that to alter. I agree that flaky paint isn’t in itself a health hazard, but I don’t want to find bits of paint in my food, who does??? The EHO inspection doesn't just thing concentrate on the structure of the kitchen, it also looks at procedures for ensuring food safety, like having known reputable suppliers (not fetching food in the back of your car and leaving in on the back seats for a couple of hours before its unloaded). Checking that fridges are at the correct temperature, that the manager know what should be happening. Also the nature of the food being served has a baring, a shop that only sells pre-packed food will have a good rating, but one where the food is home grown, or unpasteurised is likely to get a poorer score because the food isn’t as safe to start with. Publishing the whole report would have other implications, the EHO would have to spend time cleansing the report to ensure that info the public should not be privy to is not displayed (special recipes, names of people who answered questions....), this would take time, and personally I'd rather the time was spent inspecting the premises, not making the report public friendly. Having said all that I loved the food at Milano's last time I went, great service too. I wont be going again till they've been re-inspected, and sorted out the basics. Lets face it why bother gambling on food safety when there are knocking on for a 1000 restaurants in Sheffield. Rant over pete_jim 25-04-2007, 13:29 Obviously someone who has an axe to grind against EHOs. If you read the associated info on the Scores on the doors website about how the score is arrived at then you can see the EHO doesn't put his or her finger in the air and pluck a star rating out, they follow national guidance. The EHO inspection doesn't just thing concentrate on the structure of the kitchen, it also looks at procedures for ensuring food safety, like having known reputable suppliers (not fetching food in the back of your car and leaving in on the back seats for a couple of hours before its unloaded). Checking that fridges are at the correct temperature, that the manager know what should be happening. Also the nature of the food being served has a baring, a shop that only sells pre-packed food will have a good rating, but one where the food is home grown, or unpasteurised is likely to get a poorer score because the food isn’t as safe to start with. I disagree with your assertion in this last sentence. If the correct procedure is applied to the inspection there is no way that a place using home grown/unpasteurised produce should have a poorer score than one selling pre-packed items. They should not really be compared as 'like for like' in the first place. EHO's are human beings working to laid down criteria and procedures, but so are staff in John Lewis, sometimes you have a pleasant shopping experience sometimes you walk out in disgust. swordfish1 25-04-2007, 14:08 It's a shame a member of staff from marco's isn't on here to comment. I'd really like to hear their views. The establishment's reputation is getting quite a kicking and they are definitely losing customers (I'd would have been at least twice since the report came out, but changed our venue). Whether or not the marking system has merit seems to be not the real point. The public's perception is (mine included). I haven't gone back because it reads as though it's an unhygeinic place to eat. I know from talking to others, that they've heard of the report and thought the same. nick2 26-04-2007, 11:55 Whether or not the marking system has merit seems to be not the real point. The public's perception is (mine included). I haven't gone back because it reads as though it's an unhygeinic place to eat. I know from talking to others, that they've heard of the report and thought the same. On the plus side, you might find somewhere new to eat, that might be better ? swordfish1 26-04-2007, 14:39 On the plus side, you might find somewhere new to eat, that might be better ? Not happened yet mate :cry: :cry: It's within walking distance too..couple of pints in Robin first. Night sorted! Pipine 27-04-2007, 07:26 Well I'm using the rationale that I've eaten at Marcos quite a few times, the food has always been perfect and I've never been ill afterwards. Compared to other places I've eaten where I've had food poisoning and their score on the door was good. I can't wait to go back to Marcos :) big_al 17-05-2007, 11:04 A reply from Marco's I work at Marco's and have done for about 2 years now, prior to this i have worked in catering for over 5 years, including managing two restaurants (1 being a large chain which won the internal competion for hygeine audit scores). I consider Marco's to be an outstanding restaurant with very high levels of hygiene and cleanliness. As many of you have noted the quality of the food, service and experience overall is excellent. I would like to point out that this would not be possible if the levels of hygiene alluded to in the scores on the doors were true. As soon as Marco became aware of the councils website and score he contacted the council to find out what the score was based on. Having seen the report we are now in consultation with the council and are persuing matters further. The report was carried out last July in circumstances less than favourable. At the time of the inspection there was repair work being carried out in the kitchen with a cooker involving the gas supply. No one was allowed in the kitchen at the time, including the chefs. The inspector was kept waiting and it is our belief therefore that the report was biased against us from the start. It states facts which are untrue, concerning questions asked of members of staff and other requirements for the marking scheme. Please be rest assured that we are asking for a new inspection so that the score on the website truely represents the situation at Marco@Milano's. Please don't be put off by what is a petty bureacratic act. X666 FJP 17-05-2007, 12:06 Here here! Ate at Milanos last night and it was fantastic, easily my favourite resturant in Sheffield. kevin 1 17-05-2007, 12:48 Hi I have been going to Marco@Milanos on a regular basis since it opened,I have a regular booking at least 3 times a month. I have always enjoyed the food and the service is excellent.I have travelled in Italy extensivley and have found that the authenticity and quality of the food served in Milanos is up there with the very best. I went recently to Locanda Loccatelli in London and Milanos is the only place which comes anywhere near Loccatelli's..... I have and will continue to recommend Milanos because in my experiance it serves the BEST FOOD. The kitchen door in Milanos is always open and anyone can see in, they have nothing to hide. I will continue to eat here and recommed Milanos to anyone who wants the best quality food freshly prepared and served by excellent staff. nick2 17-05-2007, 12:56 I went recently to Locanda Loccatelli in London and Milanos is the only place which comes anywhere near Loccatelli's..... Try going to Italy (day trip to Pisa from Doncaster airport even) then you'll have something real to compare to. The smallest, cheapest corner cafe blows anything in this country out of the water (and cost about a fifth of what we get charged here). samc 17-05-2007, 13:17 A reply from Marco's I work at Marco's and have done for about 2 years now, prior to this i have worked in catering for over 5 years, including managing two restaurants (1 being a large chain which won the internal competion for hygeine audit scores). I consider Marco's to be an outstanding restaurant with very high levels of hygiene and cleanliness. As many of you have noted the quality of the food, service and experience overall is excellent. I would like to point out that this would not be possible if the levels of hygiene alluded to in the scores on the doors were true. As soon as Marco became aware of the councils website and score he contacted the council to find out what the score was based on. Having seen the report we are now in consultation with the council and are persuing matters further. The report was carried out last July in circumstances less than favourable. At the time of the inspection there was repair work being carried out in the kitchen with a cooker involving the gas supply. No one was allowed in the kitchen at the time, including the chefs. The inspector was kept waiting and it is our belief therefore that the report was biased against us from the start. It states facts which are untrue, concerning questions asked of members of staff and other requirements for the marking scheme. Please be rest assured that we are asking for a new inspection so that the score on the website truely represents the situation at Marco@Milano's. Please don't be put off by what is a petty bureacratic act. Thanks for posting this as I was intrigued on how you got such a low result. Petty bureacratic Inspectors? Sadly I can believe it. mossdog 17-05-2007, 16:00 i advise everyone to use the new scoresonthedoors facility. it shows clearly who is keeping things in order behind the scenes. milanos got one of the worst reports out of thousands of eateries insheffield. i think it is shocking that a place like milanos can not maintain good hygeine etc. they charge top dollar and fail to mop up afterwards :loopy: avoid them until they clean up is my advice. give your money to people who care.Yankees on Ecclesall road did not get a report as bad as Milanos, but I have regularly seen rats outside the kitchen in the rear yard there as I walk down Thompson Rd.They were prosecuted a while ago for poor hygeine,I don't know whether they are aware of the rhodents ,I don't fancy ratburgers! big_al 17-05-2007, 17:40 Yankees has 3 stars if you will believe what the council has to say. even balti king which has been closed down 3 times now due to poor hygeine received 1 star. there is clearly something afoot which we are trying to rectify with the council moscaluisa 17-05-2007, 21:04 It's a shame a member of staff from marco's isn't on here to comment. I'd really like to hear their views. The establishment's reputation is getting quite a kicking and they are definitely losing customers (I'd would have been at least twice since the report came out, but changed our venue). Whether or not the marking system has merit seems to be not the real point. The public's perception is (mine included). I haven't gone back because it reads as though it's an unhygeinic place to eat. I know from talking to others, that they've heard of the report and thought the same. I am a member of staff and have been for the last 7 years. I was told about "scores on the doors" and am very upset about the comments people have put on the forum. Marco is very passionate about his restaurant and reputation, giving the best food and service to his customers. Hygiene is paramount in the kitchen as it is in all areas of the restaurant. The kitchen staff take great pride in their work, cleaning before, during and after every shift!! P.S. Marco@Milano was voted one of the top ten Italian restaurants in the country by the Sunday Observer, don't think you'd get this accolade from being unhygienic. :) scoop 17-05-2007, 21:09 I am a member of staff and have been for the last 7 years. I was told about "scores on the doors" and am very upset about the comments people have put on the forum. Marco is very passionate about his restaurant and reputation, giving the best food and service to his customers. Hygiene is paramount in the kitchen as it is in all areas of the restaurant. The kitchen staff take great pride in their work, cleaning before, during and after every shift!! P.S. Marco@Milano was voted one of the top ten Italian restaurants in the country by the Sunday Observer, don't think you'd get this accolade from being unhygienic. :) It seems that you can pass on to every one at your resteraunt the support of most on this thread. I wish you all good luck on getting the scores on the doors rating changed. I've been to Marco's a few times and have never been let down either by the food or the service. robmack1978 17-05-2007, 21:26 After hearing the rating Marco@milanos recieved i was disgusted that the 'scores on the doors' were allowed to publish such rubbish! After actually looking at the 'legue' table i found it absolutly laughable, did all of these places get inspected by the same standards?? i find i very hard to beleive McDonalds and Pizza Hut both received higher scores of hygine than most of the resturants in sheffield. Having previously worked in 4 of the named resturants on that list i know that marco@milanos by far exceeds any critics or customers expectations in quality, service and hygine. I know that it will not put me off going to eat there and i am looking forward to reading an apology, to Marco and his staff, from 'the scores on the doors' very soon. pete_jim 18-05-2007, 08:52 Try going to Italy (day trip to Pisa from Doncaster airport even) then you'll have something real to compare to. The smallest, cheapest corner cafe blows anything in this country out of the water (and cost about a fifth of what we get charged here). I can't believe you have actually undertaken this exercise and posted this, we have twice. To paint a picture of Pisa as being full of gourmet standard eateries on every corner is far from reality. Yes we did have some very good meals, some cheaper than others but a cup of coffee on the main street was mediocre at best, served by surly staff and dearer than Bragazzi. But maybe I forgot my rose tinted spectacles. nick2 18-05-2007, 09:14 I can't believe you have actually undertaken this exercise and posted this, we have twice. A day trip to Pisa was an example, like I'd go to Pisa for the day just to post on here, that would be sad. I've eaten at Marcos and it was nice, I think it was overpriced but it was nice. I think it's somewhere you take someone to impress them with your wealth rather than to give them a good meal. But thats just my opinion. swordfish1 18-05-2007, 09:25 Back on thread, glad we've got an answer from someone who works there. As I've said previously on here, the "scores on the doors" system holds credence with some of the public, so it certainly is a problem when Marco's gets such a low score. Hope your complaints to the council get you a satisfactory answer that you can post on here to explain their findings! Always had GREAT food at Marco's and never felt bad afterwards, so no doubt will be back. Have you noticed any change in the amount of bookings you get since the scores? pete_jim 18-05-2007, 13:27 A day trip to Pisa was an example, like I'd go to Pisa for the day just to post on here, that would be sad. I've eaten at Marcos and it was nice, I think it was overpriced but it was nice. I think it's somewhere you take someone to impress them with your wealth rather than to give them a good meal. But thats just my opinion. So have you actually been to Pisa? nick2 18-05-2007, 14:20 So have you actually been to Pisa? Yes, but only on the way to Florence. dean@emcat 18-05-2007, 17:49 hi everyone just been told by a colleague @work about the councils name and shame web site on scrolling through the points system was absolutely gob smacked @ the review marco@milano was given ? I've been servicing equipment in the catering industry for 20years+ and i know what i see and work on day in and day out. i would like everyone to know that this is a no five for cleanliness in my book I have looked back @ our company records to see when the reports were done, 20th July 2006 0n the job sheets Ive found that we had all the gas equipment out for servicing and repairs to the char grill and cooker on the inspection date just before service for about 11/2 hrs my personal opinion is that the web site is in some respects is a good idea i e to shame poor behind the scenes behavior and will hopefully make some restaurants get their acts together. but not when a blatant miscarriage off justice as been achieved dean@emcat 18-05-2007, 17:51 =dean@emcat;2253885]hi everyone just been told by a colleague @work about the councils name and shame web site on scrolling through the points system was absolutely gob smacked @ the review marco@milano was given ? I've been servicing equipment in the catering industry for 20years+ and i know what i see and work on day in and day out. i would like everyone to know that this is a no five for cleanliness in my book I have looked back @ our company records to see when the reports were done, 20th July 2006 0n the job sheets Ive found that we had all the gas equipment out for servicing and repairs to the char grill and cooker on the inspection date just before service for about 11/2 hrs my personal opinion is that the web site is in some respects is a good idea i e to shame poor behind the scenes behavior and will hopefully make some restaurants get their acts together. but not when a blatant miscarriage off justice as been achieved[/QUOTE] swordfish1 19-05-2007, 06:59 I've eaten at Marcos and it was nice, I think it was overpriced but it was nice. I think it's somewhere you take someone to impress them with your wealth rather than to give them a good meal. But thats just my opinion. I don't think it's much more expensive than many restaurants. I was told it was expensive before I went for the first time and was pleasantly surprised at how reasonable it was. Oh, and as to the impress comment, I've been with just my wife on all but one occasion and the last thing I want to do is impress her with my wealth...she'll want some of it!!:hihi: :hihi: Kashul 04-06-2007, 18:15 Comes to something when Mc Donalds gets a better score than a so called highly rated restaurant.... big_al 05-06-2007, 10:10 sorry, have you not read any of this thread? skinner 30-08-2007, 11:25 marco @ milanos must have been re-assessed as it now has 4 stars. so now officially clean and still the best italian food for miles around http://www.scoresonthedoors.org.uk/business-detail.php?business_id=58526&inspection_type=FH Tony 30-08-2007, 11:31 Which just goes to show what a load of rubbish this 'scores on the doors' scheme is. :roll: Yet again a public body manages to single-handedly completely undermine the very thing that they are supposed to be doing. samc 30-08-2007, 12:52 I'm glad it's had an another review - the previous one did not do it justice. Wonder how many other reviews are utter tosh? Bago 30-08-2007, 14:27 Obviously someone who has an axe to grind against EHOs. If you read the associated info on the Scores on the doors website about how the score is arrived at then you can see the EHO doesn't put his or her finger in the air and pluck a star rating out, they follow national guidance. There are things people wouldn't dream of as being sub standard, that doesn't mean the practices are ok, just that we the public aren't educated enough. He is correct that most commercial kitchens do work to far higher standards, and this is exemplified by a good star rating, that’s exactly the point of the scores on the doors that some places don't, with Milano’s being the prefect example of where you would expect the kitchen to be as clean as an operating theatre. You pay enough they should be able to clean it well and have adequate procedures in place. Perhaps the poor score is more indicative of the owner wanting to sell and not caring about what’s actually going off, it’s got a good reputation over the years and it’ll take a while for that to alter. I agree that flaky paint isn’t in itself a health hazard, but I don’t want to find bits of paint in my food, who does??? The EHO inspection doesn't just thing concentrate on the structure of the kitchen, it also looks at procedures for ensuring food safety, like having known reputable suppliers (not fetching food in the back of your car and leaving in on the back seats for a couple of hours before its unloaded). Checking that fridges are at the correct temperature, that the manager know what should be happening. Also the nature of the food being served has a baring, a shop that only sells pre-packed food will have a good rating, but one where the food is home grown, or unpasteurised is likely to get a poorer score because the food isn’t as safe to start with. Publishing the whole report would have other implications, the EHO would have to spend time cleansing the report to ensure that info the public should not be privy to is not displayed (special recipes, names of people who answered questions....), this would take time, and personally I'd rather the time was spent inspecting the premises, not making the report public friendly. Having said all that I loved the food at Milano's last time I went, great service too. I wont be going again till they've been re-inspected, and sorted out the basics. Lets face it why bother gambling on food safety when there are knocking on for a 1000 restaurants in Sheffield. Rant over Knowledge can be learnt by anybody. If you work in the industry, you know how the stardard is pitched. I've been in there once, and I know that the place is converted from an old building. So it cannot be the existing standard of the building itself, cos the front of house looks immaculate. As to whether the report or inspection was done at a time that was or was not notified is debatable, as I am not sure if such tests are done in an anonymously or not. When such a report comes out, bear in mind that it kills off a business. I think there needs to be an strict ethic code, don't you? Even on the part of the inspector too. I hope that is not true, cos then you are suggesting that the tests have a biase towards pre-packaged food, even though the food itself would not be taken as samples to be inspected to see the quality itself but merely accepts the labelling?? Does that mean "welcome pre-packaged chain restaurants", and "bye-bye to restaurants cooking food from fresh"? :huh: I genuinely feel sorry for Marco's. Definitely gutted for them, but kind of happy that it's been resolved. If I spent that much time and effort to open a place, I too would not be a happy bunny. I hope such places will drive the industry to gear towards fresh food, rather than prepackaged food. BruciesBabe 30-08-2007, 15:10 In my experience this is a lovely resturant - the food, wine and service are excellent. It is expensive, but worth it. Its a lovely place to go for a treat. pippadoll 07-10-2007, 12:57 My friend went recently; she said it was certainly her best meal in Sheffield, in fact possibly the best meal ever. That beats the Walnut Club which was amazing. Must give this one a try. myduskyqueen 18-06-2010, 13:05 anyone been to milanos recently??? Lady Star 19-06-2010, 00:04 Yep - still the best! myduskyqueen 19-06-2010, 07:22 Hi i rang last night to make a booking , but was told i could have a table from 6pm to 7pm . I then asked him how he felt we could order food in one hour and eat with getting any indigestion . He just said take "the hour or leave i am very busy ". So i said ta love not worth the hassle ... dusky Claret 19-06-2010, 12:03 anyone been to milanos recently??? I went in January and was not impressed. Average food (although I will have to say that the pasta was fantastic!), snotty service and chavy atmosphere. But everyone is different. Try it, just don't go there expecting too much! 1000oceans 19-06-2010, 16:39 Myself and my partner have been a number of times and always had a fantastic meal and attentive friendly service. Marco's restaurant & Moran's on Abbeydale Rpad South are the best in Sheffield in my opinion. superblade1! 19-06-2010, 16:45 i've heard rumors recently that standards have dropped and they are starting to cut corners....i did see marco walking about in sainsbury's getting basic grated cheese...talking like loads of it. :hihi: swordfish1 19-06-2010, 23:05 Myself and my partner have been a number of times and always had a fantastic meal and attentive friendly service. Marco's restaurant & Moran's on Abbeydale Rpad South are the best in Sheffield in my opinion. Been to Marco's a few times. They did have an "off" day one of the times, and I was glad it wasn't the first time I'd been because I wouldn't have gone back if that was my first experience there. Been to Moran's twice. Neither time anything special. Apart from the belly pork which was fantastically good (only a very small part of the meal though). |