View Full Version : Help with computer


benyboy
30-03-2007, 08:35
hi i am asking this for my friend,her husband has cleared everything off her computer because it kept crashing,its windows xp,since he has done this when she turns her computer on there is nothing at all but a blank screen,what should she do ,anyone got any suggestions,thanks

ASPGuru
30-03-2007, 08:39
She should get him to put something back on it.
Like Windows XP, or some other operating system.
I'm assuming he hasn't bothered to do this? Does she know what exactly he has done to clear it?

benyboy
30-03-2007, 08:45
She should get him to put something back on it.
Like Windows XP, or some other operating system.
I'm assuming he hasn't bothered to do this? Does she know what exactly he has done to clear it?

no all she said was that she went ouy and when she came back he said that he had cleared it all off and told her to start again, but she doesent know much about computers and doesent know what to do now

sallonoroff
30-03-2007, 10:14
her husband has cleared everything off her computer

he deleted absolutely everything from the hard disk?

sounds like they need to use their product recovery CD (or Windows CD) to reinstall the operating system.