NTL who have in the past been named one of the worst companies for customer serivce lived up to their status when an abusive message was left to greet customers.

www.telegraph.co.uk/news/main.jhtml?xml=/news/2004/09/27/untl.xml&sSheet=/portal/2004/09/27/ixportaltop.html

Apparently the message could have been altered by a disgruntled employee or a hacker. :D