Ive just read the thread about the skip hire firm and the bad service from them, which started me thinking, we are quick to complain and in some case's we should be, but we should also be as quick to praise.

There was a thread on here a week or two ago headed "the worst chippy". Most of the replies where about the best chip shops and not the bad one's.

Maybe, deep down, allthough we don't like to admit it, we aren't as negative as we make out.

Any way I would like to start off with two place's that I go to, that Im always happy with.

1. Beres and son, (the factory shop on Herries rd). They do fantastic hot roast pork sarnies at a good price. The staff are great and there's room to park, so you can dash in, get ayour dinner and be out again without worrying about double yellow lines and traffic wardens.

2. A&P Tyres at Parkgate in Rotherham. Ive stopped phoning around when we need tyres or exhuast's now because I know these are the cheepest and 99% of the time they have what you need in stock. Plus the little dog that sits behind the counter keeps my little lad happy as he loves animals.

there is one particular lady at Iceland in Crystall peaks that is amazing . every single time with every single customer, she is so happy, helpful and just down to earth lovely,if only more people had her attitude we would all be a lot better off,also i go to a private beauty therapist when i have the time(not a lot) who works from home in Norton-she again is wonderful and always happy, helpful and up beat, if any one wants the number please pm me-i have known her for years.

finally the girls at the Swan deli on Attercliffe road, is a most unlikely place i know , but there food is geat and they are always helpful and nice, they do amazing banana and peanut sarnies, mmm ....:)

The Regent Street bistro. They try very hard! :)

West 10 at Ranmoor is pretty good too. The girls are lovely and work very hard with big smiles on their faces despite lots of very drunk customers ;)!

The bagel shop at the back of orchard square. Cant remember what its called i'm afraid.

They are always really friendly, very polite, and their bagels are lovely.


Prices aren't bad either

Originally posted by Caronp
there is one particular lady at Iceland in Crystall peaks that is amazing . every single time with every single customer, she is so happy, helpful and just down to earth lovely

Is that the mature lady with the scottish accent? If so, she is great.

Bolehill chippy......
Western Rd post office....
Lane top chippy....
Loxley post office...
Asda at Chapeltown n Handsworth..
Kirks off license southey...

Tesco on abbydale road is good, the staff are allways happy and helpfull and its cheap!
Budget renovating on leppings lane.... same reasons
Oscars on Barber Road, I had no idea you could get so much different stock in one tiny shop
And that chippy on the end of south road has the nicest chips ever yum!

Crown and Glove pub in Stannington village
GAME computer shop on Fargate
Spar shop in Stannington village
Co-Op in Hillsborough and Stannington village
PC World on Meadowhall Retail Park (Occassionally)
Choices video shop in Hillsborough

Southey Green Garage

Friendly, honest, efficient.

yes yorkiepud it is, she is so cool, i bet she would be made up if she could read this.:)
caron

I went to "meadowhell" on Sunday. It has been years since I went there as I don't like the place.

I went to Early Learning with my 2 and 4 year olds. While in there and with an arm full of goodies my 2 year old informed me that " OOh OOh mummy I need a wee" (she is in the process of potty training).

I quickly asked an assistant if they had a toilet she could use.

" No , the nearest one is near Pizza Express" she replied.

OK I thought. At this point I felt the red mist coming down. I dropped all th "goodies" on the floor and told my children to come with me. My 4 year old looked shocked and said "mummy what's wrong"

"They won't let your sister use the toilet so we are not buying these things"

the assistant then came across and told me she could use the staff toilet.

Why oh why in a kiddies shop do they not think that things like this will happen. They should make more provisions lke Mothercare do.

Originally posted by bonny
I went to "meadowhell" on Sunday. It has been years since I went there as I don't like the place.

I went to Early Learning with my 2 and 4 year olds. While in there and with an arm full of goodies my 2 year old informed me that " OOh OOh mummy I need a wee" (she is in the process of potty training).

I quickly asked an assistant if they had a toilet she could use.

" No , the nearest one is near Pizza Express" she replied.

OK I thought. At this point I felt the red mist coming down. I dropped all th "goodies" on the floor and told my children to come with me. My 4 year old looked shocked and said "mummy what's wrong"

"They won't let your sister use the toilet so we are not buying these things"

the assistant then came across and told me she could use the staff toilet.

Why oh why in a kiddies shop do they not think that things like this will happen. They should make more provisions lke Mothercare do.

Is this actually a complaint? Jesus above, their shop isnt that big that they can afford to install toilets and use expensive floorspace. Yeah little ones do have to go when they have to go, but equally there are more than enough public toilets in meadowhall to meet demand usually.

The reason they dont let you use the toilets that are staff designated is because of insurance issues surrounding letting customers use private areas of the store. If something fell on your little'uns head, you might think differently to store policy not letting you use the staff toilets. I know this because I have worked for a large multinational firm who have had their asses sued off because a large package of ....guess what..... TOILET ROLLS.... fell from the shelving and caused them '...to be distraught, frightened and shaken...' so stores are perhaps well advised not to let customers into private staff areas where they may not be adequately insured for public liability insurance.

That particular firm found themselves paying out £4000 in compensation, but near 4 times that in fees - so you see I would expect my staff to obey the rules, and not to the whims of customers who are perhaps too lazy to use toilets for their use, and thus risking their own childrens safety.

Originally posted by 1Man&hisBMW
Is this actually a complaint? Jesus above, their shop isnt that big that they can afford to install toilets and use expensive floorspace. Yeah little ones do have to go when they have to go, but equally there are more than enough public toilets in meadowhall to meet demand usually.

The reason they dont let you use the toilets that are staff designated is because of insurance issues surrounding letting customers use private areas of the store. If something fell on your little'uns head, you might think differently to store policy not letting you use the staff toilets. I know this because I have worked for a large multinational firm who have had their asses sued off because a large package of ....guess what..... TOILET ROLLS.... fell from the shelving and caused them '...to be distraught, frightened and shaken...' so stores are perhaps well advised not to let customers into private staff areas where they may not be adequately insured for public liability insurance.

That particular firm found themselves paying out £4000 in compensation, but near 4 times that in fees - so you see I would expect my staff to obey the rules, and not to the whims of customers who are perhaps too lazy to use toilets for their use, and thus risking their own childrens safety.

SO, perhaps my daughter accidentally unrinating on their carpet would have been preferable. Unfortunatly 2 years olds don't have fantastic bladder control and only know they need to urinate as it is about to happen. So it doesn't really have anything to do with laziness.


I work in a bank and if a child or elderly person needs the toilet I accompany them. It's no hardship to me.

All the staff working behind the bar at the CLASSIC ROCK BAR offer excellent service and the management are very friendly and hospitable. :thumbsup: :D ;)

Originally posted by bonny
SO, perhaps my daughter accidentally unrinating on their carpet would have been preferable. Unfortunatly 2 years olds don't have fantastic bladder control and only know they need to urinate as it is about to happen. So it doesn't really have anything to do with laziness.


I work in a bank and if a child or elderly person needs the toilet I accompany them. It's no hardship to me.

No it wouldnt have been preferable, she told you she needed the toilet, and even though being potty trained, im sure you must have heard of the pull up nappy-style pants which would of course prevent these little accidents in future.

Fact is they don't have toilets for customer use on the premises, as many places don't. They have no legal requirement to provide them either, and with the rental cost / sqft in M.Hall added to the size of their store its probably not feasible.

The reason customers can't use the toilets are because of security issues and insurance issues, where the liability cover may not include a customer being in areas where members of the general public are not allowed. Maybe if a Tyco bike had come down on your head you may have understood that.

Its lovely to hear you are a good mum, but don't expect others to unnecessarily be inconveinenced or place their jobs on the line in the pursuit of doing so. Most stores have a policy of not letting customers use staff toilets, and if something should have happened, I'm sure you would have been on the phone to the solicitor and the poor minion who let you use them in the firing line from their bosses.

To top it off w/c facilties in stores such as these are not something that is a requirement but a convenience. In this case, where the store probably don't expect customers to be there more than 15-20 mins max, there is probably very little need. Add to that the cost of floor space uptake, cleaning, and maintenance it doesn't really add up.

Additionally you did ask where the nearest toilets were, and they told you. They are not obliged to suggest using theirs, especially if store policy (as most stores have) dictate otherwise.

Sorry if its sounding rude or mean, but to criticise them for not having a bog you can use is just bordering silly, especially in Meadowhall!

Originally posted by 1Man&hisBMW

Its lovely to hear you are a good mum, but don't expect others to unnecessarily be inconveinenced or place their jobs on the line in the pursuit of doing so. Most stores have a policy of not letting customers use staff toilets, and if something should have happened, I'm sure you would have been on the phone to the solicitor and the poor minion who let you use them in the firing line from their bosses.



To say something of that nature you are assuming that I have no integrity.

I undersatnd your point of it being in Meadowhall, lack of space etc. Other branches of ELC have facilities though so it isn't abnormal.

"Additionally you did ask where the nearest toilets were, and they told you. "

No , I didn't ask where the nearest toilets were. I asked if they had a toilet.

As far as potty training goes. I personally don't use disposable nappies. Pull ups are defeating the object of the exercise and a marketing ploy also. I wouldn't want to bore you with the ins and outs of potty training but you are wrong about that issue.

Bonny, look at the first post on this thread.

The idea was to post a positive thread about service that makes us happy. There are thread galore here moaning about things, this one was meant to be different.

My line of work means I have to deal with members of the public all day long and every day, one will ask, or expect me to do something for them which Im not allowed to do. They think Im being arkward if I say no, but look at it the other way, Ive a job to do which they are just making harder.

Think carefully, who would be in bother if you were found in that toilet by her boss. It wouldn't be you.

If that is their branch policy then she was right to say no, and making her feel bad by dumping your shopping was the wrong thing to do.

Getting back to the original thread, that post about the lady in Iceland was great and it would be great if she could see this.

p.s Since posting the thread have took the car for a repair and found a great deisel engineer , John Hoggs, on cricket inn road.

Originally posted by hj dary
Bonny, look at the first post on this thread.


My line of work means I have to deal with members of the public all day long and every day, one will ask, or expect me to do something for them which Im not allowed to do. They think Im being arkward if I say no, but look at it the other way, Ive a job to do which they are just making harder.

Think carefully, who would be in bother if you were found in that toilet by her boss. It wouldn't be you.

If that is their branch policy then she was right to say no, and making her feel bad by dumping your shopping was the wrong thing to do.



Well I suppose it boils down to, did they want the custom or not. Like I have mentioned earlier I work in a customer service environment too. The line of work I am in is quite high security. This does not stop me from making a rational decision as to whether I should allow customer to use a toilet who are going to have some difficulty if I don't.

There are far too many "jobs worths" around these days who do not make their customers their priority. Without the customers where would their jobs be.

It was the manageress that allowed the use of the toilet.

This was taken from the NATIONAL CONSUMER FEDERATION.

"Toilets for toddlers also came in for criticism. Marks and Spencer refused to let a mother use the staff loo for a toddler with a very obvious urgent need. Other shops were not so brutal and will let mothers and toddlers use staff toilets if asked nicely, especially if a child is visibly hopping with need! The group thinks that shops should pay more attention to this facility but praised those that do, like Safeway, where the cubicles are large enough to take a push chair."

Just getting silly now, the rules are there to protect everyone - enough said.

The customer is NOT always right, in this day and age they do also tend to take the ***** a bit aswell. Getting into a huff and leaving the merchandise on the floor is just purely disrespectful. They are not there to pick up that you leave lying around, i'm sure you must teach your kids that aswell... you know cleaning up after yourself.

Its the parents responsibility to know where the facilities are provided, and if not then maybe they should have the nappies on - its not the fault of the store or the staff, yet what you did puts them in a position. Even the manageress can bite the bullet if something were to happen.

Equally, if somebody had tripped over the goods you left on the floor, I wonder if you would have taken responsibility for that?

Probably not.

Originally posted by 1Man&hisBMW
Just getting silly now, the rules are there to protect everyone - enough said.

The customer is NOT always right, in this day and age they do also tend to take the ***** a bit aswell. Getting into a huff and leaving the merchandise on the floor is just purely disrespectful. They are not there to pick up that you leave lying around, i'm sure you must teach your kids that aswell... you know cleaning up after yourself.

Its the parents responsibility to know where the facilities are provided, and if not then maybe they should have the nappies on - its not the fault of the store or the staff, yet what you did puts them in a position. Even the manageress can bite the bullet if something were to happen.

Equally, if somebody had tripped over the goods you left on the floor, I wonder if you would have taken responsibility for that?

Probably not.

I'm starting to think that you have an obession with accidents now. Things falling on heads, pregnant women in car crashes etc..........

Originally posted by bonny

There are far too many "jobs worths" around these days

..and I wonder how that phrase comes about. "It's more than my job's worth" can be translated to "I'd love to help but I'd get a rollicking/formal warning/the sack" - I know, I've been on the receiving end of tongue lashings from disgrunltled customers who don't agree with company policy.

Well, it's not up to the workers to set company policy, it's up to the management. It is the worker's unfortunate position of adhering to company policy whether they agree with it or not. Hence the store manager making the decision to take responsibility for giving you permission. Unfortunately, many people do not take this into account and think that the lower waged workers are simply there as a verbal punchbag, for all and sundry to take their various frustrations out on.

I agree with BMW, I think you just like moaning for the sake of it Bonny. It isn't a huge shop and it's always packed so why should you get special treatment for a kid who wants a dump.

You should have just told the staff to look after your shopping and you'd be back after the toilet excursion. Then the staff wouldn't think your abit of a prat when you came back.

Throwing stuff on the floor, it seems you were acting more childish then the poopmeister.

I was looking on this thread to find out about good service. because I may need some one soon to do work on my car and house.It appers that it has been taken over by a toilet issue.

Originally posted by Classic Rock
All the staff working behind the bar at the CLASSIC ROCK BAR offer excellent service and the management are very friendly and hospitable. :thumbsup: :D ;)
You get a plug in anywhere you can, don't you buffy;)
Anyway, we love your bar so good luck to you:thumbsup:
Are you still OK to the end Aug. Re your lease?
I've just given you a chance to get another plug in:rolleyes:

Originally posted by Lestat
I agree with BMW, I think you just like moaning for the sake of it Bonny. It isn't a huge shop and it's always packed so why should you get special treatment for a kid who wants a dump.

You should have just told the staff to look after your shopping and you'd be back after the toilet excursion. Then the staff wouldn't think your abit of a prat when you came back.

Throwing stuff on the floor, it seems you were acting more childish then the poopmeister.

Thank you! :thumbsup:

All I am saying is, don't embarass the staff, and there is no need to put the manager in a position. Nobody is above the chop in the retail business these days. Rules are there to prevent accidents, full stop. The more we try to prevent them, who knows maybe premiums will come down, and nonsense claims for bog rolls falling on heads will be finished.

I worked for Comet a few years ago, at a pretty high level and I know the in's and out's of letting non-staff into the back (theft, security, liability etc issues all arise).

Fact is, if the staff flatly refused you going to the staff toilet, they are within their rights. Don't put them in a position, they were polite enough to tell you the nearest one for your use, why put them in a position. As a manager, I would fully support my staff, which we all know in private they do, as they and the floor staff always have a good laugh afterwards anyway, or was that just us at Comet!!

I was under the impression that Bonny thought that ELC should have a toilet / baby change because the business is aimed at small children who have such needs.

I would agree that even from a cynical marketing perspective, it would be a good move. That's why Mothercare do it of course.

I thiought this thread was about good service. Well here's one.

There were some holes developing in the road outside my house after heavy rain had damaged the surface. I rang my local councillor on the Saturday and when I came home on the Monday the holes had been repaired.:thumbsup:

Originally posted by Tony
I was under the impression that Bonny thought that ELC should have a toilet / baby change because the business is aimed at small children who have such needs.

I would agree that even from a cynical marketing perspective, it would be a good move. That's why Mothercare do it of course.

Thank you Tony. At least you understand where I am coming from.

GottOriginally posted by bonny
Thank you Tony. At least you understand where I am coming from.

He's only having a dig at me because he doesn't like my position on estate agents! Anyway, Bonny - if customer service is such a big issue, why not ask the place where you work to install public toilets....?

Young children not capable on knowing when, or being able to hold in their pee should have nappies on, potty training of not, its not the staff members fault. Good job I wasn't manager there otherwise I would have escorted you to the door myself. I wouldnt expect my staff to bend the rules which I am paid to enforce on the whims of mere customers...bah!

:thumbsup: Gotta Love It!

Originally posted by 1Man&hisBMW
Gott

He's only having a dig at me because he doesn't like my position on estate agents! Anyway, Bonny - if customer service is such a big issue, why not ask the place where you work to install public toilets....?

Young children not capable on knowing when, or being able to hold in their pee should have nappies on, potty training of not, its not the staff members fault. Good job I wasn't manager there otherwise I would have escorted you to the door myself. I wouldnt expect my staff to bend the rules which I am paid to enforce on the whims of mere customers...bah!

:thumbsup: Gotta Love It!
What a bizzare thing to say - and I wasn't having a go at you at all. ;)

I happen to agree with what Bonny was trying to say - as I said. :thumbsup: I also happen to agree with you on the staff issue!

Originally posted by 1Man&hisBMW
Thank you! :thumbsup:

All I am saying is, don't embarass the staff, and there is no need to put the manager in a position. Nobody is above the chop in the retail business these days. Rules are there to prevent accidents, full stop. The more we try to prevent them, who knows maybe premiums will come down, and nonsense claims for bog rolls falling on heads will be finished.

I worked for Comet a few years ago, at a pretty high level and I know the in's and out's of letting non-staff into the back (theft, security, liability etc issues all arise).

Fact is, if the staff flatly refused you going to the staff toilet, they are within their rights. Don't put them in a position, they were polite enough to tell you the nearest one for your use, why put them in a position. As a manager, I would fully support my staff, which we all know in private they do, as they and the floor staff always have a good laugh afterwards anyway, or was that just us at Comet!!

www.ciao.co.uk/Comet_Shop__3302/TabId/2

Inetersting reading. Just shows what the customers think of Comet.

As a Bank Manager myself I take a different view to yourself on these issues. Perhaps that is why in my place of work we have very loyal customers and constantly exceed our targets. Of course we deal with complaints, I wouldn't pretend that we don't. Saying this though they are very rarely anything to do with our branch but the company as a whole.

We don't need to install a toilet as we let customers use ours. We are at the moment taking steps to install a ramp and hand rail too after my suggestion that we do that.

Originally posted by bonny
www.ciao.co.uk/Comet_Shop__3302/TabId/2

Inetersting reading. Just shows what the customers think of Comet.

As a Bank Manager myself I take a different view to yourself on these issues. Perhaps that is why in my place of work we have very loyal customers and constantly exceed our targets. Of course we deal with complaints, I wouldn't pretend that we don't. Saying this though they are very rarely anything to do with our branch but the company as a whole.

We don't need to install a toilet as we let customers use ours. We are at the moment taking steps to install a ramp and hand rail too after my suggestion that we do that.

Good job I don't work for them now then!

Bank manager.... tsk..! :D

A ramp and a handrail to go to the toilet, or would that be to gain access to the bank?

Surely it should have those anyway, to allow for disabled access under the DDA? (either for employees or staff??)

Originally posted by max
I thiought this thread was about good service. Well here's one.

There were some holes developing in the road outside my house after heavy rain had damaged the surface. I rang my local councillor on the Saturday and when I came home on the Monday the holes had been repaired.:thumbsup:

Well done Max :thumbsup: another never to miss a chance to give his beloved Labour Council a plug. But then you have friends in high places Max. If only we all got a quick response like that.

Originally posted by Mo
Well done Max :thumbsup: another never to miss a chance to give his beloved Labour Council a plug. But then you have friends in high places Max. If only we all got a quick response like that.

No, if only everybody knew how to get things done there'd be fewer moaners and whingers always carping on about how nothing ever gets done. Go on Mo, try doing something for yourself instead of having a go at others.

This is, after all, a thread about good service and good service is what I was pointing out.:loopy:

I would tend to agree with Max.

A good number to have in your mobile is Street Force 0114 273456.

They are usually pretty quick at comeing out to sort things. I guess that it's because it suddenly goes on a job sheet rather than into the depths of a department.

I called them last week about two wheelie-bins that had been knocked over and the contents kicked about all over the pavement. When I passed the spot 3 hours later it was all cleared up. That's good service!

Originally posted by 1Man&hisBMW
Good job I don't work for them now then!

Bank manager.... tsk..! :D

A ramp and a handrail to go to the toilet, or would that be to gain access to the bank?

Surely it should have those anyway, to allow for disabled access under the DDA? (either for employees or staff??)

Just to make access easier to the bank. At the moment anyone who would have difficulty is aided by a member of staff. Our services are already accessible.

The DDA states you have to take positive steps to make your services accessible to disabled people.

Ok, back to good service - I would like to thank the reception staff at Hillsborough Leisure Centre, they are brilliant! :thumbsup:

The chemist on Wolstenholme road is very good. In particular the Phamacist, Roxanne is much more than helpful and friendly.

Originally posted by bonny
The chemist on Wolstenholme road is very good. In particular the Phamacist, Roxanne is much more than helpful and friendly.

You took your time to work out the intention of this thread, but you got there in the end. :)

I wish I had the same good experiences with the council...after a month waiting for them to collect an old fridge, it's still in my back garden. And then people wonder why others just dump them in the street! Thinking of paying my council tax this and every month in 9200 cheques for 1 penny until the offending item is collected as promised.

Good service?

Every single time I have bought from small retailers on Amazon Marketplace, I have received goods as ordered in double-quick time. Except the one occasion the package was delayed and even then the seller was most helpful.

Large chains could take some tips from the smaller rtailers using Amazon as an outlet

Originally posted by Squiggs
I wish I had the same good experiences with the council...after a month waiting for them to collect an old fridge, it's still in my back garden. And then people wonder why others just dump them in the street! Thinking of paying my council tax this and every month in 9200 cheques for 1 penny until the offending item is collected as promised.

Good service?



Careful Squiggs, you are not allowed to be bi polar on this thread, apparently.

split threads and merge threads come as standard on vBulletin methinks, so even being octopolar (I like making words up) shouldn't be too much of a problem.

Should try administrating a phpBB board where you have to install every function like that :lol:

anyway, back to good service:

Having taken my car to a main tyre chain for a new tyre fitting I was annoyed to find the new tyre kept deflating. After taking it back for the fourth time with the repeated insistance that the laquer on the alloys was causing the problem by causing the seal to break, and an inner tube would solve it (I was happy to pay the extra few quid for the tube) and being told that "no, that's not the problem and we won't fit tubes anyway" I took the car to On The Spot Tyres just off Abbeydale Road (just before Woodseats Rd). They fitted me a tube, and nearly every replacement tyre I have ever had since then with no problem, at a fair price. Plus after recommending them to a friend, they said that for her car, the only tyres they stocked were quite expensive (being an unusual tyre size), and to ring back tomorrow when they had sourced a cheaper tyre. - True to their word, they did source a tyre about £8.00 cheaper.

Top service, no problems recommending them to anyone

Can vouch for the report of good service from A&P tyres. One new customer for A&P and one satisfied driver.

Thyme Cafe on Glossop Road - good service and good food

Warwick Developments (AKA Trade Windows) @ Ecclesfield

Went there to price up a UPV door (to fit myself to save the pennies). I ordered one for £385. I was treated as though I was the most important customer that they had ever had. All the brochures came out, price after price was calculated, even taken to the loading bay to see how the cqme packed and how to assemble them. Photocopies handed out full with instructions and tips. Fittings thrown in for free.... even delivered to the other side of Sheff for free (and on the day they said... they even rang the day before to check everything was still ok AND rang me when they were setting off with it).

Oh! and they were 30 minutes late... they had decided the handles I had chosen were a bit tricky so they FITTED THEM FOR ME.

Well done Warwick Developments, you provided a service others can only dream of.

Originally posted by hj dary
2. A&P Tyres at Parkgate in Rotherham. Ive stopped phoning around when we need tyres or exhuast's now because I know these are the cheepest and 99% of the time they have what you need in stock. Plus the little dog that sits behind the counter keeps my little lad happy as he loves animals.

Yes I have to agree with you on that one, I used to work near Parkgate and so always went there for tyres, but since moving to another job its still worth the cost in fuel as oposed to paying higher prices in local Sheffield garages.

Originally posted by yorkiepudd
Warwick Developments (AKA Trade Windows) @ Ecclesfield

Went there to price up a UPV door (to fit myself to save the pennies). I ordered one for £385. I was treated as though I was the most important customer that they had ever had. All the brochures came out, price after price was calculated, even taken to the loading bay to see how the cqme packed and how to assemble them. Photocopies handed out full with instructions and tips. Fittings thrown in for free.... even delivered to the other side of Sheff for free (and on the day they said... they even rang the day before to check everything was still ok AND rang me when they were setting off with it).

Oh! and they were 30 minutes late... they had decided the handles I had chosen were a bit tricky so they FITTED THEM FOR ME.

Well done Warwick Developments, you provided a service others can only dream of.

I agree with you there! Had our house done from them, high quality, good service, and very friendly fitting team!

Never pushy or awkward, i have recommended them on another thread somewhere I think!

:thumbsup: Warwick Developments!!!