View Full Version : Virus problems - grateful for any help


bensonhedges
24-04-2006, 18:30
I have AVG installed and it has detected the following problems, which I have put into the virus vault:

Trojan horse downloader.DGO (in system32\cdfview1.exe)
Tabela virus (in system32\edlm2.exe)
Worm/bagle.lc (in system32\ldr64.dll)

Now I know these are system files and can't be deleted as I have done with another virus that was in a temp file, and as I understand it, if the system needs one of these files it can use it through AVG without the virus getting out so, my question is this - do I need and can I get clean versions of these files to reinstall, so I can delete the infected files completely, or is it ok to leave them in the virus vault forever and let the computer run that way?

(I have googled, and searched around the microsoft site without any luck)

Ann*
24-04-2006, 19:03
If the virii are in the virus vault, it means that AVG has immunised them by changing part of the file name. It is safe to delete them from the virus vault.

Afterwards, do another virus scan just to check that everything is clear.

LL200
24-04-2006, 19:37
none of these are system files so you can safely clean them from the virus vault.

Lurch
24-04-2006, 23:51
Now I know these are system files and can't be deleted

How do you know this? The system32 folder doesn't just mean 'system files in here only'. It's just a folder, just like any other.

bensonhedges
25-04-2006, 06:11
Well that's what the IT manager at work told me.

sccsux
25-04-2006, 07:19
Well that's what the IT manager at work told me.

In which case, he shouldn't be working in IT.

Just 'cause a virus stores it's files in the Windows systems folder, does not make it a system file.

leto
25-04-2006, 07:23
Tabela.D is a Trojan horse program that steals email addresses from the your computer and sends the stolen email addresses to a gayboi web site

neeeeeeeeeek
25-04-2006, 07:40
Seems to me that regardless of the files in question you need them repaired / deleted. Worst case you need to re-install / repair windows. Let AVG do it's thing and do another complete scan in safe mode afterwards.

funkymonkey
25-04-2006, 08:03
i had a similar problem on my laptop, in most cases the virus wont let you delete it ie recycle bin, what you need is a powerful virus software to smother the virus so that it can be deleted, if your software isnt strong enough it will not be able to cope with it..

42fta
25-04-2006, 08:28
I have AVG installed and it has detected the following problems, which I have put into the virus vault:

Trojan horse downloader.DGO (in system32\cdfview1.exe)
Tabela virus (in system32\edlm2.exe)
Worm/bagle.lc (in system32\ldr64.dll)

Now I know these are system files and can't be deleted as I have done with another virus that was in a temp file, and as I understand it, if the system needs one of these files it can use it through AVG without the virus getting out so, my question is this - do I need and can I get clean versions of these files to reinstall, so I can delete the infected files completely, or is it ok to leave them in the virus vault forever and let the computer run that way?

(I have googled, and searched around the microsoft site without any luck)
I don't use AVG, but this article on the grisoft forum seems to me to suggest that the virus isn't necessarily dealt with just by putting it in the vault.

http://forum.grisoft.cz/freeforum/read.php?4,41284,41284

If you are unable to delete the files from the vault, I'd suggest:
1) email grisoft as per the article.
2) disable System Restore (assume you have this?) via System Control panel
3) re-run the malware check - safe mode as suggested by neeeeek
4) try again to delete the files
5) use your operating system disk to repair the system32 folder (depends on your pc how you achieve this)
6) Reinstate System Restore
HTH :)

ANGELUS
26-04-2006, 22:30
i had a similar problem on my laptop, in most cases the virus wont let you delete it ie recycle bin, what you need is a powerful virus software to smother the virus so that it can be deleted, if your software isnt strong enough it will not be able to cope with it..

Agreed.

Get yourselves onto Nod32 peeps- I know I keep harping on about this software but it really does everything it says on the tin.

And its much more powerful than AVG as well :thumbsup:

bensonhedges
27-04-2006, 06:12
Thanks for all the help forummers. Thanks to the kind pm's of one in particular my viruses are sorted and my system clean. Happy days!:thumbsup: